What is the role of managers according to Taylor's principles?

In the context of Taylor's Scientific Management Theory, the primary role of managers is to plan, organize, and control work processes, emphasizing efficiency and productivity. This approach suggests that managers should be responsible for design and oversight rather than executing tasks themselves. By focusing on planning and organizing, managers can ensure that work is carried out systematically and efficiently, leading to improved performance and productivity across the organization.

This division of labor allows workers to specialize in their specific tasks, as they are able to concentrate on execution while managers handle the logistics and strategy of the processes. This hierarchical approach contrasts with the idea of managers performing tasks alongside employees, which dilutes their ability to oversee and optimize workflows effectively. It also stands apart from solely focusing on customer relations or long-term strategy without managing the immediate operations, which would disrupt the operational consistency and efficiency Taylor advocated for. Thus, in Taylor's view, the separation of managerial duties from the execution of work tasks is essential for maximizing productivity and efficiency in any organization.